In this episode of L&D Go Beyond podcast, Amit Garg speaks with Kevin M. Yates, The L&D Detective, on challenges and opportunities for measuring the impact of training and learning on human performance and business goals.
Kevin has been in the training, learning, and talent development space for over 20 years, working across multiple industries in a myriad of local and global roles. Having felt saturated, he was on the verge of leaving this field a couple of years ago. This was the time when he was introduced to Jack and Patti Phillips of ROI Institute, which sparked his interest in learning analytics and he stayed on in the field. Over time, people started comparing him with Sherlock Holmes due to his investigations into data and facts and trying to solve measurement mysteries. And that’s how he got the hat of the L&D detective.
Kevin and Amit had a fascinating discussion in the podcast, the key points from which are summarized below:
- What’s impact – It’s what you are able to define. Who should define that? Not L&D’s job alone.
- The challenge – Not proactively thinking about outcome and defining impact while fulfilling training and learning orders.
- Transitioning from order-taking relationship to discovery-based engagement for L&D.
- Sustaining performance (not improvement) could be a meaningful objective of measurement and analytics.
- You can’t measure everything; so become strategically selective.
- Measuring impact and using data and analytics to do it is an art, a science, and also a skill.
- Anyone who hasn’t yet started on the learning analytics journey – “Dive in”.
For detailed insights, tune into the podcast.
Listen to the audio version: www.buzzsprout.com/1830336/10519452
Access all our podcasts here: www.upsidelearning.com/podcast-season1
Connect with kevin
Email: kevin@kevinmyates.com
LinkedIn: www.linkedin.com/in/kevinmyates/
