Evolving from Order Taker to Trusted Learning Advisor with Dr. Keith Keating

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The L&D Go Beyond Podcast kicks off its second season with a thought-provoking episode Dr. Keith Keating, SVP, Chief Learning Officer at Archwell Holdings, discussing the evolution of Learning and Development (L&D) professionals. Hosted by Amit Garg – Founder and CEO of Upside Learning Solutions, this episode delves into the evolution of L&D roles from mere order takers to becoming trusted learning advisors. Dr. Keating shares insights gleaned from his experiences and recent book, “The Trusted Learning Advisor.”

The journey and thoughts of Dr. Keating represent the changing industry discourse, which goes beyond personal experiences to propel collective progress. The discussion encourages L&D professionals to embrace their strategic competency and reshape their crucial position within the organizational fabric as they negotiate workforce trends and technology developments. Here are key takeaways from, the episode:

  • Reflecting on the journey from order takers to trusted learning advisors, challenging the traditional perception of Learning and Development professionals.

  • Understanding the importance of transitioning from order takers to trusted learning advisors who offer unbiased and valuable insights.

  • The role of AI and how L&D professionals must embrace technology as strategic partners.

  • Highlighting the significance of storytelling in showcasing the impact of learning on individuals and organizations.

  • Real-life examples of reskilling in the wake of change, the shift in roles due to external factors, underlining the need to upskill employees and prepare them for evolving job landscapes.

  • Insights on becoming trusted learning advisors from order takers to strategic partners.

  • The influence of organizational culture on the effectiveness of L&D roles and their impact.

  • Cultivating a learning culture, creating space for learning

  • Establishing a supportive culture that allows time and resources for employees to learn and grow within their roles.

  • The role of managers in sustaining learning beyond formal training programs.

For an in-depth exploration of Dr. Keith Keating’s insights and expertise, dive into the full conversation by watching the video below.

Listen to the audio version: https://www.buzzsprout.com/1830336/14062738

Access all our podcasts here: https://www.upsidelearning.com/podcast-season1/

Connect with Dr. Keith Keating

Email: Keith.Keating@onearchwell.com

LinkedIn: https://www.linkedin.com/in/dr-keith-keating-1976963a/

Website: https://www.thetrustedlearningadvisor.com/

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