Welcome back to the L&D Go Beyond Podcast! As we conclude 10 episodes of Season 2, we’re excited to share the highlights and insights from our journey so far. Building on the success of Season 1, where we uncovered a myriad of insights from luminaries in the field, Season 2 kicked off with a bang, promising a deep exploration into the realm of learning impact.
We connected with experts who shared their knowledge and experiences, empowering us to push the boundaries of what’s possible in delivering impactful learning solutions. Together, we’ll venture into uncharted territories, exploring impactful strategies and ideas to enhance your L&D initiatives. Navigate through the first 10 episodes of Season 2, where each conversation promises to equip you with the knowledge and tools to drive meaningful learning impact within your organization.
Episode 1: Evolving from Order Taker to Trusted Learning Advisor, with Dr. Keith Keating
Season 2 started with Dr. Keith Keating, SVP, Chief Learning Officer at Archwell Holdings exploring the transition from order taker to trusted learning advisor. In this episode, Keith speaks about reshaping L&D’s role in organizations and the evolving landscape of workplace learning! Here is the top insight from the episode:
“To me, a trusted learning advisor is a person that I call when I need input or when I need to bounce an idea off of them because I trust them, I know that they have my best interest at heart I know that they’re not trying to sell me anything.”
– Dr. Keith Keating
Episode 2: Improving Learning Transfer Effectiveness with, Dr. Ina Weinbauer-Heidel
Episode 2 features Dr. Ina Weinbauer-Heidel, Founder of the Institute of Transfer Effectiveness, discussing crucial aspects of learning transfer. Dr. Ina’s insights bridge theory and practice, offering invaluable tools to enhance learning outcomes. Here is the top insight from the episode:
“Designing training doesn’t mean that we send our employees somewhere in a quiet room and they come back in a repaired way and are able to work completely differently. But we need to align it with the organization. Without the organizational support, we won’t get any transfer.”
– Dr. Ina Weinbauer-Heidel
Episode 3: Designing Learning for Behavior Change, with Julie Dirksen
In this episode, Julie Dirksen, a renowned Learning Strategy Consultant and Author of Talk to the Elephant: Designing Learning for Behavior Change, shares her insights on the complexities of behavior change in workplace training. Julie emphasizes the pivotal role of L&D professionals in driving meaningful transformation, urging them to embrace strategic prowess and redefine their influence within organizations. Here is the top insight from the episode:
“If it’s on this side of the fence, it’s learning and development, if It’s on the other side of the fence, it’s user experience design. The problem with that is we really should be talking to each other more, we really should be working together because the goal is the same. The goal is to support performance.”
– Julie Dirksen
Episode 4: Learner Surveys and Learning Effectiveness, with Will Thalheimer
In this episode, Will Thalheimer, Founder of Work-Learning Research, shares his instructional design and learning evaluation expertise. He discusses the importance of evidence-based practices and introduces the Learning Transfer Evaluation Model (LTEM), a comprehensive framework that surpasses traditional models. Here is the top insight from the episode:
“There are three reasons we might want to measure learning. One is to demonstrate the value. The second is to support our learners in learning. And three is to improve learning and to keep what’s good. To me, the foundational one is that third one, if we improve our learning, if we’re making sure it’s effective, then we’re going to be better able to support our learners.”
– Will Thalheimer
Episode 5: Designing for Learning Impact, with Clark Quinn
In this episode, Clark Quinn, Chief Learning Strategist at Upside Learning, dives into the intricacies of designing for learning impact. Clark challenges industry norms by advocating for evidence-based practices in L&D. The discussion highlights the importance of rigorous evaluation and continuous improvement in learning design to optimize training interventions. Here is the top insight from the episode:
“There’s converging evidence that 80 to 90% of money spent on training has no impact at all. And that’s a tremendous waste of money when you think about the billions that are actually spent on training.”
– Clark Quinn
Episode 6: Scenario-Based Learning for Learning Impact, with Christy Tucker
In this episode, Christy Tucker, a seasoned Learning Experience Design Consultant, explores the transformative potential of scenario-based learning. She discusses how this method enhances learner engagement and skill transfer, challenging traditional instructional approaches. With over two decades of experience, Christy advocates for immersive, learner-centric experiences that drive meaningful outcomes. Here is the top insight from the episode:
“One of the things that we know is effective across a wide range of learning environments, across a wide range of audiences for a wide range of skills, is that having the opportunity to practice skills and to get feedback so that you can improve makes a big difference in the impact of learning.”
– Christy Tucker
Episode 7: Leveraging the 5 Moments of Need for Learning Impact, with Bob Mosher
This episode has Bob Mosher, Founding Partner and Chief Learning Evangelist at APPLY Synergies, discussing the transformative potential of performance-centric training. With over 40 years of experience, Bob emphasizes aligning learning interventions with real-world performance needs, advocating for a holistic, performance-focused mindset. Watch the episode to discover how the 5 Moments of Need can enhance your approach to learning and development. Here is the top insight from the episode:
“The best teacher in life is not a teacher. The best teacher in life is doing it. But some things responsibly have to be taught because the outcome is too severe to learn.”
– Bob Mosher
Episode 8: Real World Insights on Learning Impact, with Christopher Lind
This episode features Christopher Lind, Chief Learning Officer at ChenMed, who shares his journey from being a tech enthusiast to corporate learning advocate. With over 20 years of experience, Christopher highlights pivotal moments and emphasizes the importance of recognizing impact and embracing growth opportunities in various roles. Here is the top insight from the episode:
“A mistake we sometimes make is waiting until the training needs come to us before starting the work, instead of proactively seeking it out. You know who the important people are that you work with, get to know them, and understand their needs. This approach has helped my team stay ahead of requests.”
– Christopher Lind
Episode 9: Learning Impact Through a Practitioner’s Lens, with Laura Bartus
In this episode, Laura Bartus, Chief Learning Officer at the Human Health Project and head of Learning and Development for CenterWell Pharmacy, shares her journey from English teacher to L&D leader. Laura discusses aligning learning initiatives with business goals, building strong client relationships, and the transformative power of leadership and delegation. Here is the top insight from the episode:
“I try really hard to be a trustworthy partner, the partnerships that I’ve built with my clients are very relational and I care about their lives. I care about their families. I don’t just care about care about their jobs. I would say it’s more important that we have that relationship first so that we can create an impact down the road.”
– Laura Bartus
Episode 10: Creating Impactful Reskilling Programs, with Anish Lalchandani
Anish Lalchandani, Global Head of Talent Management at A.P. Moller-Maersk, shares his expertise in creating impactful reskilling programs. Drawing from his extensive background in HR and talent management, Anish provides valuable insights into the evolving landscape of workforce development. Watch to explore innovative, human-centered approaches to reskilling!
“When it comes to impact there are two broad ways we will look at measuring any solution. One would be adoption measures, which are standard from a learning point of view such as the number of people attending, the goals, etc. The second would be the outcome measures on what would be the business impact.”
– Anish Lalchandani
We’re thrilled with the wealth of knowledge shared in the first ten episodes of Season 2, and we’re grateful for the chance to engage with such esteemed experts. We hope you’ve found these episodes as enlightening and inspiring as we have!
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